WasteMatch Terms of Service

WasteMatch Technologies, Inc. - Effective Date: July 1, 2026 · Last Updated: August 20, 2026

PLEASE READ THESE TERMS OF SERVICE CAREFULLY AND IN THEIR ENTIRETY BEFORE ACCESSING OR USING THE WASTEMATCH MARKETPLACE PLATFORM. BY CREATING AN ACCOUNT, POSTING A SERVICE REQUEST, SUBMITTING A QUOTE, BOOKING A SERVICE, SUBSCRIBING AS A SERVICE PROFESSIONAL, OR USING ANY FEATURE OF THE PLATFORM IN ANY WAY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE. IF YOU DO NOT AGREE, YOU MUST IMMEDIATELY CEASE ALL USE OF THE PLATFORM. THESE TERMS CONTAIN A MANDATORY ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 13 THAT SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS.

Section 1 - Definitions

1.1 "WasteMatch" or "Company" refers to WasteMatch Technologies, Inc., a C Corporation incorporated under the laws of the State of Delaware and registered to conduct business in the State of Georgia as a foreign corporation pursuant to O.C.G.A. Section 14-2-1501 et seq., with its principal place of business in Atlanta, Georgia, and its officers, directors, employees, agents, successors, and assigns.

1.2 "Marketplace" or "Platform" refers to the WasteMatch peer-to-peer managed marketplace accessible at wastematch.com and any associated subdomains, mobile applications, software, AI-powered dispatch or matching systems, chatbot, voice assistant, scheduling infrastructure, payment processing integrations, and any related digital infrastructure operated, owned, or licensed by WasteMatch.

1.3 "Client" refers to any individual, homeowner, renter, tenant, property owner, property manager, business entity, commercial property operator, or organization that accesses the Platform to request, browse, book, or pay for Services.

1.4 "Service Professional" or "Pro" refers to any independent contractor, hauler, junk removal operator, cleaning professional, pressure washing professional, dumpster sanitation professional, trash bin cleaning professional, parking lot cleaning professional, or other service provider who has registered, subscribed, and been approved to list services and fulfill job requests through the WasteMatch Marketplace.

1.5 "Services" refers to the property and home services facilitated through the Platform, including but not limited to junk and bulk item removal, unit and apartment cleaning, dumpster sanitization and maintenance, residential and commercial pressure washing, residential trash bin cleaning, parking lot and common area cleaning, and any additional service categories WasteMatch may introduce, modify, or remove at its sole discretion.

1.6 "Job" or "Booking" refers to a specific service request submitted by a Client, matched or dispatched through the Platform, accepted by a Service Professional, and fulfilled at the designated property or location.

1.7 "Pro Subscription" refers to the monthly recurring subscription fee paid by Service Professionals to maintain active listing status, profile visibility, and the ability to receive and respond to job requests through the Platform.

1.8 "Platform Fee" or "Margin" refers to the difference between the price charged to a Client for a Job, as calculated by the WasteMatch Rate Card, and the amount paid to the Service Professional who completes that Job, as calculated by the WasteMatch Pro Payout Schedule. The Platform Fee is retained by WasteMatch as compensation for marketplace facilitation, dispatch, payment processing, and platform operations.

1.9 "WasteMatch Rate Card" refers to the pricing schedule, maintained and updated by WasteMatch in its sole discretion, used to calculate the price charged to a Client for a given Job based on service type, item type, quantity, size, access conditions, and other relevant factors.

1.10 "WasteMatch Pro Payout Schedule" refers to the payout schedule, maintained and updated by WasteMatch in its sole discretion, used to calculate the amount paid to a Service Professional for completing a given Job, including any applicable minimum payout floor for that Job type.

Section 2 - Nature of the WasteMatch Marketplace

2.1 Platform Intermediary Status. WasteMatch is a technology-enabled managed peer-to-peer marketplace that connects Clients seeking property and home services with independent Service Professionals who provide those services. WasteMatch does not itself perform, supervise, direct, or control any Services. WasteMatch is not a property services company, cleaning company, hauling company, pressure washing company, or facilities management company. WasteMatch is solely a platform intermediary that facilitates connections between Clients and independent Service Professionals.

2.2 No Employment Relationship. The actual provision of all Services is performed exclusively by independent Service Professionals. Service Professionals are not employees, agents, joint venturers, franchisees, or partners of WasteMatch in any respect under the laws of Delaware, Georgia, or any other jurisdiction. Nothing in this Agreement shall be construed to create any employment, agency, or partnership relationship between WasteMatch and any Service Professional.

2.3 No Guarantee of Availability. WasteMatch does not guarantee the availability, response time, qualifications, fitness, competency, licensing, or quality of any Service Professional at any time. WasteMatch reserves the right to modify, expand, suspend, or discontinue any feature, service category, or operational policy at any time without prior notice.

2.4 Managed Marketplace. While WasteMatch operates as a marketplace intermediary, WasteMatch takes active steps to maintain quality on the Platform, including requiring background screening, insurance verification, and adherence to Pro Network standards. However, these measures are not guarantees of safety, quality, or fitness of any particular Service Professional, and WasteMatch expressly disclaims liability for any Service Professional's acts, omissions, qualifications, or conduct.

Section 3 - Eligibility and Account Registration

3.1 Age Requirement. The Platform is intended for use by individuals who are at least eighteen years of age. By creating an account or using the Platform in any way, you represent and warrant that you are at least eighteen years of age and have the legal capacity to enter into this Agreement. WasteMatch does not knowingly allow individuals under eighteen to create accounts or use the Platform. If WasteMatch discovers that a user is under eighteen, the account will be immediately terminated.

3.2 Accurate Information. You represent and warrant that all information provided during registration and throughout your use of the Platform is accurate, current, complete, and not misleading. You agree to promptly update your account information if any information changes.

3.3 Account Security. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to immediately notify WasteMatch at connect@getwastematch.co of any unauthorized use of your account or any breach of security. WasteMatch is not liable for any loss resulting from unauthorized use of your account.

3.4 One Account Per User. Each individual or business entity may maintain only one active account on the Platform per user type (Client or Pro). WasteMatch reserves the right to terminate duplicate or fraudulent accounts without notice.

3.5 Authority. If you are registering on behalf of a business entity or organization, you represent and warrant that you have the legal authority to bind that entity to this Agreement.

Section 4 - Service Professional Access

4.1 Free Access. As of the Effective Date, Service Professionals may register, list Services, and receive job requests through the Platform at no cost. WasteMatch does not currently charge Service Professionals any subscription, membership, listing, or per-lead fee to access or use the Platform.

4.2 Reserved Right to Introduce Optional Fees. WasteMatch reserves the right to introduce optional paid tiers, features, or subscription plans for Service Professionals in the future, such as priority placement or enhanced visibility. Any such offering will be clearly disclosed as optional, and no Service Professional will be required to pay any fee to maintain basic access to the Platform, list Services, or receive job requests unless WasteMatch provides thirty days advance written notice of a material change to this policy.

4.3 Account Standing. Continued access to the Platform as a Service Professional is contingent on maintaining an account in good standing, including compliance with background screening, insurance, and conduct requirements set forth in Section 7.

4.4 Access Revocation. WasteMatch reserves the right to immediately suspend or permanently revoke a Service Professional's access to the Platform, without compensation, in the event of a material violation of this Agreement, the Pro Network Agreement, fraudulent activity, abusive conduct, insurance lapse, license revocation, or any conduct WasteMatch determines to be harmful to the Platform or its users.

Section 5 - Platform Fees and Payment Terms

5.1 Dispatch Pricing Model. WasteMatch operates as a managed dispatch marketplace. Clients do not negotiate price directly with Service Professionals, and Service Professionals do not set their own price for a given Job. Instead, the price displayed to a Client for a Job is calculated automatically from the WasteMatch Rate Card, and the amount paid to the Service Professional who completes that Job is calculated automatically from the WasteMatch Pro Payout Schedule. WasteMatch retains the Platform Fee, which is the difference between these two amounts.

5.2 Instant Pricing. For Jobs eligible for instant booking, the Client is shown a guaranteed price before confirming the booking, itemized by service category, item type, quantity, and any applicable access surcharges. This price is guaranteed unless the actual scope of the Job differs from what the Client described at booking, as set forth in Section 6.3.

5.3 Quote-Based Pricing. For Jobs that are not eligible for instant booking due to scope, size, or complexity, WasteMatch will review the Client's submitted information and photographs and provide a custom quote. The Client must accept the quote and provide payment before the Job is scheduled or dispatched.

5.4 No Negotiation. Clients and Service Professionals may not negotiate, alter, or bypass the price calculated by the WasteMatch Rate Card or the payout calculated by the WasteMatch Pro Payout Schedule. Any arrangement to do so is a material breach of this Agreement.

5.5 Minimum Payout Floor. For certain Job types, the WasteMatch Pro Payout Schedule establishes a minimum guaranteed payout regardless of the price charged to the Client. WasteMatch may adjust the Platform Fee on a given Job to ensure the Service Professional's payout meets this minimum.

5.6 Right to Decline. Service Professionals are under no obligation to accept any Job dispatched to them and may decline any Job without penalty. A Service Professional's payout for a given Job is offered on a take-it-or-leave-it basis and is not subject to negotiation.

5.7 Preauthorization and Capture. For instant-book Jobs, the Client's payment method is authorized at the time of booking but is not charged. The charge is only captured once a Service Professional has accepted the Job. If no Service Professional accepts the Job within the time period established by WasteMatch, the authorization will be released and the Client will not be charged.

5.8 Client Payment. Clients must provide a valid payment method at the time of booking. For quote-based jobs, payment is collected at the time the Client accepts a quote and confirms the booking. For instant-book jobs, payment is authorized at the time of booking and captured in accordance with Section 5.7.

5.9 Payment Processing. All payments are processed through WasteMatch's third-party payment processor, Stripe. WasteMatch does not store full payment card details. Payments are processed in United States Dollars.

5.10 Pro Payout. Service Professionals receive the amount calculated by the WasteMatch Pro Payout Schedule for each completed Job. This amount is not a percentage of, and is not derived from, any price the Service Professional may separately quote or list; Service Professionals do not set their own price for Jobs dispatched through the Platform. Payouts are issued same-day to two business days after confirmed job completion. Job completion is confirmed when the Service Professional marks the job complete in the Platform, submits required photo documentation, and the Client confirms satisfactory completion or the dispute window has closed without a dispute being filed.

Section 6 - Booking, Cancellation, and Refund Policy

6.1 Booking Confirmation. A booking is confirmed when a Service Professional has accepted a dispatched Job and the Client's payment has been captured in accordance with Section 5.7. The Client and the assigned Service Professional are notified at the same time.

6.2 Dispatch Pending - No Service Professional Accepts. If WasteMatch is unable to secure a Service Professional to accept a dispatched Job within the time period established by WasteMatch, the Client's payment authorization will be released, the Client will not be charged, and no booking will be deemed confirmed. This is not treated as a cancellation and no cancellation fee applies.

6.3 Price Adjustment for Inaccurate Job Information. The price shown to a Client at booking is based on the information and photographs the Client provides. If the actual scope of a Job differs materially from what the Client described - including but not limited to additional items, greater volume, more difficult access, or different conditions than represented - WasteMatch or the assigned Service Professional may adjust the price to reflect the actual scope of work before, during, or after the Job is performed. WasteMatch will use commercially reasonable efforts to notify the Client of any such adjustment. Clients are strongly encouraged to provide complete and accurate information, including photographs, at the time of booking to avoid price adjustments.

6.4 Client Cancellation - Instant Book Jobs. For instant-book jobs, once a Service Professional has accepted the Job and payment has been captured, Clients may cancel with a full refund if cancellation is made more than twenty-four hours before the scheduled service time. Cancellations made less than twenty-four hours before the scheduled service time are eligible for a fifty percent refund. Cancellations made after the Service Professional has arrived at the property are not eligible for any refund.

6.5 Client Cancellation - Quote-Based Jobs. For quote-accepted bookings, the same cancellation policy applies as in Section 6.4.

6.6 Service Professional Cancellation. If a Service Professional cancels a confirmed booking, the Client will receive a full refund. Service Professionals who cancel confirmed bookings without adequate notice may be subject to account suspension, negative impact on their profile ranking, or removal from the Platform.

6.7 Refund Disputes. If a Client is dissatisfied with completed Services, the Client must submit a dispute within forty-eight hours of the scheduled service completion time through the Platform or by emailing connect@getwastematch.co with photographic documentation of the issue. WasteMatch will review all disputes in good faith and make a determination in its sole discretion. WasteMatch's determination of all refund disputes is final and binding subject to the arbitration provisions of Section 13. Refunds may be issued as platform credits or to the original payment method at WasteMatch's discretion.

6.8 No Refund for Completed Services. Once a Service Professional has completed and documented a job and the dispute window has closed without a filed dispute, no refund will be issued.

6.9 Platform Fee Non-Refundable. The Platform Fee is non-refundable in all circumstances except where a refund is issued because the Service Professional failed to appear, the Service Professional canceled the booking, or WasteMatch determines at its sole discretion that a full refund is warranted.

Section 7 - Service Professional Standards and Requirements

7.1 Background Screening. WasteMatch requires all Service Professionals to submit to a background screening as part of the application process. Background checks are conducted by third-party screening providers. WasteMatch does not guarantee that all background checks are complete, current, or that they will identify all prior incidents, arrests, convictions, or other relevant information. THE EXISTENCE OF A BACKGROUND CHECK DOES NOT CONSTITUTE A WARRANTY, GUARANTEE, OR REPRESENTATION BY WASTEMATCH REGARDING THE CHARACTER, FITNESS, SAFETY, OR SUITABILITY OF ANY SERVICE PROFESSIONAL.

7.2 Insurance Requirements. Service Professionals are required to maintain commercial general liability insurance with minimum limits of one million dollars per occurrence and two million dollars aggregate throughout their participation in the WasteMatch Pro Network. WasteMatch may require Service Professionals to provide updated certificates of insurance at any time. Failure to maintain required insurance is grounds for immediate removal from the Platform.

7.3 No Insurance Verification Guarantee. While WasteMatch requests proof of insurance from Service Professionals, WasteMatch does not independently verify that any Service Professional maintains active, adequate, or valid insurance coverage at the time of any job. WasteMatch expressly disclaims all liability for any claims arising from a Service Professional's failure to maintain insurance coverage.

7.4 Licensing and Permits. Service Professionals are solely responsible for obtaining and maintaining all applicable business licenses, occupational licenses, state contractor licenses, and any permits required by federal, Georgia state, or local law for their specific service category.

7.5 Performance Standards. By accepting a job through the Platform, Service Professionals agree to perform all Services in a professional, safe, lawful, and workmanlike manner, comply with all applicable laws and regulations, treat all Client properties and persons with care and respect, and immediately report to WasteMatch any accidents, injuries, property damage, or incidents occurring in connection with any job.

7.6 Photo Documentation. Service Professionals are required to submit before and after photographs of completed work through the Platform immediately upon job completion. Failure to submit required documentation may result in delayed or withheld payment, suspension, or removal from the Platform.

7.7 Conduct Standards. Service Professionals must maintain professional, respectful, lawful conduct at all times while operating through the Platform. Any abusive, threatening, discriminatory, sexually inappropriate, or illegal conduct toward any Client, property resident, visitor, or third party is grounds for immediate and permanent removal from the Platform, forfeiture of any pending payments, and potential legal action.

7.8 Public Service Professional Profiles. Upon approval, WasteMatch may create a public booking profile page for each Service Professional on the Platform. This profile may display the Service Professional's name, profile photo, listed service areas, vehicle type, rating, and customer reviews, and is designed to be discoverable through search engines so that Clients can find and book the Service Professional directly. The profile does not display the Service Professional's phone number, email address, or home address. A Service Professional may request deactivation of their public profile at any time by contacting WasteMatch.

Section 8 - Client Responsibilities

8.1 Accurate Information. Clients are solely responsible for providing accurate, complete, and truthful information regarding the scope of work, property conditions, access requirements, known hazards, and any special conditions at the property before the commencement of any job.

8.2 Property Access and Authorization. Clients represent and warrant that they have the legal authority to grant Service Professionals access to the property where Services are to be performed, and that all necessary consents, permissions, and approvals from property owners, landlords, co-tenants, or other parties with an interest in the property have been obtained before any job begins.

8.3 Pre-Existing Conditions. Clients acknowledge that pre-existing damage, deterioration, structural weakness, or latent conditions at the property may be affected by Services. WasteMatch and Service Professionals are not liable for the worsening of pre-existing conditions.

8.4 Safe Environment. Clients are responsible for ensuring a safe working environment for Service Professionals, including disclosing known hazards, securing pets, ensuring adequate access, and refraining from interfering with the performance of Services.

8.5 Client Conduct. Clients must treat Service Professionals with respect and professionalism at all times. Abusive, threatening, discriminatory, or sexually inappropriate conduct toward any Service Professional is grounds for immediate account termination and may result in legal action.

8.6 Off-Platform Transactions Prohibited. Clients are prohibited from soliciting or engaging any Service Professional discovered through the Platform to perform services outside of the Platform for a period of twelve months following their first connection on the Platform. Off-platform transactions deprive WasteMatch of its platform fee and are a material breach of this Agreement. WasteMatch reserves the right to terminate accounts and pursue legal remedies for off-platform solicitation.

Section 9 - Transport Services

9.1 Description. WasteMatch facilitates on-demand transport of Client items from a designated pickup location to a designated drop-off location within the Platform's service area, dispatched to a Service Professional through the same dispatch mechanism used for other Services offered on the Platform.

9.2 Pricing. Transport pricing is calculated automatically from the WasteMatch Rate Card based on a base service fee, a per-mile rate calculated from the actual driving distance between the Client's specified pickup and drop-off addresses, and a load-size tier selected by the Client at booking. Transport requests exceeding the maximum distance threshold established by WasteMatch are not eligible for instant booking and must be submitted through the Platform's custom quote process instead. Transport bookings are not eligible for tier-based discounts or promotional codes.

9.3 Independent Contractor Status. As with all Services offered through the Platform, the Service Professional performing a Transport job is an independent contractor and is not an employee, partner, or agent of WasteMatch. WasteMatch does not itself transport, load, unload, or handle any Client property; WasteMatch's role is limited to facilitating the connection between Client and Service Professional and processing payment for the Service.

9.4 Client Responsibilities. The Client is solely responsible for accurately describing the items to be transported, including quantity, size, and weight, at the time of booking. WasteMatch reserves the right to adjust the price or decline to complete a Transport job, consistent with the price adjustment provisions of this Agreement, where the actual scope of items differs materially from what the Client described. The Client represents that all items submitted for transport are lawful to transport and do not consist of hazardous, illegal, or prohibited materials.

9.5 Limitation of Liability for Transport Services. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WASTEMATCH IS NOT LIABLE FOR ANY DAMAGE TO CLIENT ITEMS OCCURRING DURING LOADING, TRANSIT, OR UNLOADING, INCLUDING BUT NOT LIMITED TO SCRATCHES, DENTS, BREAKAGE, OR TOTAL LOSS. WASTEMATCH IS FURTHER NOT LIABLE FOR ANY DAMAGE TO REAL PROPERTY AT EITHER THE PICKUP OR DROP-OFF LOCATION, INCLUDING BUT NOT LIMITED TO WALLS, FLOORS, DOORWAYS, STAIRWAYS, OR DRIVEWAYS, ARISING FROM THE PERFORMANCE OF A TRANSPORT SERVICE BY A SERVICE PROFESSIONAL. Any claim regarding damage to items or property in connection with a Transport Service must be submitted through the dispute process described in this Agreement's refund and dispute provisions, and is subject to the same documentation requirements and resolution timelines described therein.

9.6 High-Value and Irreplaceable Items. WasteMatch strongly discourages the use of Transport Services for items of unusual value, sentimental significance, or irreplaceability, including but not limited to antiques, artwork, collectibles, or items containing personal data or valuables. WasteMatch's and any Service Professional's liability for such items, if any, is limited to the maximum extent permitted under the general limitation of liability provisions of this Agreement, regardless of the item's actual or claimed value.

9.7 Insurance. Service Professionals offering Transport Services are subject to the same general liability and hired/non-owned auto insurance requirements applicable to all Service Professionals under this Agreement. WasteMatch does not independently insure Client items during transport and makes no representation that any Service Professional's insurance coverage extends to the full value of items being transported.

Section 9A - Dumpster and Trailer Rental Terms

9A.1 Equipment Ownership. Dumpsters and trailers rented through the Platform are owned and provided by the independent Service Professional dispatched to fulfill the rental, not by WasteMatch. WasteMatch facilitates the booking, payment, and dispatch of this service but does not own, manufacture, or maintain the physical rental equipment.

9A.2 Baseline Rental Terms - Apply to Every Rental. The following terms govern every dumpster and trailer rental booked through the Platform, regardless of whether the dispatched Service Professional provides any additional documentation: (a) the following materials may not be placed in the dumpster or trailer under any circumstances - tires, batteries, paint, solvents, chemicals, hazardous or flammable materials, and any material prohibited by applicable state or local law; (b) the rental period begins on the scheduled delivery date and continues for the number of days specified at booking; (c) additional days beyond the booked rental period are billed at the rate disclosed at booking; (d) the Client is responsible for ensuring the dumpster or trailer is accessible for pickup on the scheduled date. These baseline terms are presented to the Client and require affirmative acknowledgment at the time of booking, before payment is completed, and apply in full regardless of whatever a specific Service Professional does or does not provide at delivery.

9A.3 Additional Service Professional Terms - Supplementary Only. A Service Professional may provide their own additional written rental terms at the time of delivery. Any such terms may impose additional requirements beyond the baseline terms in Section 9A.2, but may never reduce, waive, or conflict with the protections and terms already established in Section 9A.2 or elsewhere in this Agreement. Where any purported Service Professional term conflicts with or attempts to weaken Section 9A.2 or this Agreement, Section 9A.2 and this Agreement control, and the conflicting Service Professional term is void and unenforceable as against the Client.

9A.4 Client Acknowledgment. By booking a dumpster or trailer rental through the Platform, the Client affirmatively acknowledges and agrees to the baseline terms in Section 9A.2 as part of the booking process. If a Service Professional provides additional supplementary terms at delivery consistent with Section 9A.3, the Client's continued use of the rented equipment after delivery constitutes acceptance of those additional terms. Violation of the baseline terms or any valid supplementary term - including placement of prohibited materials, exceeding weight limits disclosed at booking, or failure to make the equipment accessible for pickup - may result in additional charges, which will be documented and disclosed to the Client before being charged, consistent with the price adjustment and dispute provisions elsewhere in this Agreement.

Section 10 - Limitation of Liability and Disclaimer of Warranties

10.1 Disclaimer of Warranties. THE WASTEMATCH MARKETPLACE AND ALL SERVICES FACILITATED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WASTEMATCH DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS.

10.2 Georgia Enforceability. PURSUANT TO GEORGIA LAW, EXCULPATORY AND LIMITATION OF LIABILITY CLAUSES ARE ENFORCEABLE WHEN EXPLICIT, PROMINENT, CLEAR, AND UNAMBIGUOUS. SEE IMAGING SYSTEMS INTERNATIONAL, INC. V. MAGNETIC RESONANCE PLUS, INC., 490 S.E.2D 124 (GA. CT. APP. 1997). THE PROVISIONS OF THIS SECTION ARE SET FORTH IN CAPITALIZED TEXT IN A SEPARATE AND PROMINENT SECTION IN COMPLIANCE WITH GEORGIA ENFORCEABILITY STANDARDS.

10.3 O.C.G.A. Section 13-8-2(b) Notice. GEORGIA CODE ANNOTATED SECTION 13-8-2(B) VOIDS CERTAIN INDEMNIFICATION CLAUSES IN CONSTRUCTION CONTRACTS. WASTEMATCH IS NOT A CONSTRUCTION COMPANY AND THESE TERMS DO NOT GOVERN A CONSTRUCTION CONTRACT. HOWEVER, NOTHING IN THESE TERMS SHALL REQUIRE ANY PARTY TO INDEMNIFY WASTEMATCH FOR DAMAGES ARISING SOLELY FROM WASTEMATCH'S OWN GROSS NEGLIGENCE OR WILLFUL MISCONDUCT TO THE EXTENT SUCH INDEMNIFICATION WOULD BE VOID UNDER APPLICABLE GEORGIA LAW.

10.4 Delaware Director Liability. NOTHING IN THESE TERMS SHALL BE CONSTRUED TO EXPAND THE LIABILITY OF WASTEMATCH'S OFFICERS OR DIRECTORS BEYOND THE PROTECTIONS AFFORDED UNDER TITLE 8, SECTION 102(B)(7) OF THE DELAWARE CODE.

10.5 Comprehensive Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WASTEMATCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE PLATFORM OR SERVICES, INCLUDING BUT NOT LIMITED TO:

• PERSONAL INJURY, BODILY HARM, OR DEATH OF ANY PERSON OCCURRING BEFORE, DURING, OR AFTER ANY JOB
• SEXUAL ASSAULT, SEXUAL MISCONDUCT, HARASSMENT, OR INAPPROPRIATE CONDUCT BY ANY SERVICE PROFESSIONAL OR CLIENT
• PROPERTY DAMAGE OF ANY KIND INCLUDING STRUCTURAL DAMAGE, WATER DAMAGE, WATER INTRUSION, ELECTRICAL DAMAGE, FLOORING DAMAGE, WALL OR CEILING DAMAGE, OR ANY OTHER PHYSICAL DAMAGE TO REAL OR PERSONAL PROPERTY
• DAMAGE RESULTING FROM PRESSURE WASHING OPERATIONS INCLUDING SURFACE EROSION, WATER INFILTRATION, PAINT OR COATING REMOVAL, SEAL DAMAGE, OR MORTAR DISPLACEMENT
• DAMAGE RESULTING FROM CLEANING AGENTS, CHEMICALS, SOLVENTS, OR SANITIZING SOLUTIONS
• THEFT, FRAUD, MISREPRESENTATION, OR CRIMINAL CONDUCT BY ANY SERVICE PROFESSIONAL OR CLIENT
• SLIP AND FALL ACCIDENTS, TRIP HAZARDS, OR PREMISES LIABILITY CLAIMS
• PEST INFESTATION, MOLD, MILDEW, OR BIOLOGICAL CONTAMINATION
• LOSS OF USE, LOSS OF RENTAL INCOME, LOST PROFITS, OR BUSINESS INTERRUPTION
• MEDICAL EXPENSES, HOSPITAL BILLS, REHABILITATION COSTS, OR LONG-TERM CARE COSTS OF ANY KIND
• EMOTIONAL DISTRESS, MENTAL ANGUISH, OR PSYCHOLOGICAL HARM OF ANY KIND
• ANY ACT, OMISSION, NEGLIGENCE, RECKLESSNESS, OR WILLFUL MISCONDUCT OF ANY SERVICE PROFESSIONAL OR CLIENT
• DAMAGE TO VEHICLES OR PERSONAL PROPERTY AT OR NEAR THE SERVICE LOCATION

10.6 THE FOREGOING LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, GROSS NEGLIGENCE, PREMISES LIABILITY, OR OTHERWISE, EVEN IF WASTEMATCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.7 Aggregate Liability Cap. IN NO EVENT SHALL WASTEMATCH'S TOTAL LIABILITY TO ANY SINGLE PARTY FOR ALL CLAIMS EXCEED THE LESSER OF: (A) THE TOTAL PLATFORM FEES PAID BY THE CLAIMING PARTY TO WASTEMATCH IN THE THREE CALENDAR MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500.00).

10.8 Contractual Statute of Limitations. NOTWITHSTANDING ANY APPLICABLE STATUTE OF LIMITATIONS, INCLUDING O.C.G.A. SECTION 9-3-33 (TWO-YEAR PERSONAL INJURY LIMITATION) AND O.C.G.A. SECTIONS 9-3-31 AND 9-3-32 (PROPERTY DAMAGE LIMITATIONS), ANY CLAIM ARISING UNDER THESE TERMS MUST BE COMMENCED WITHIN ONE YEAR OF THE DATE THE CLAIM AROSE. ANY CLAIM NOT COMMENCED WITHIN THIS PERIOD IS PERMANENTLY BARRED.

Section 11 - Indemnification

11.1 Indemnification by Clients. To the fullest extent permitted by applicable Georgia and Delaware law, Client agrees to defend, indemnify, and hold harmless WasteMatch, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, costs, liabilities, judgments, settlements, and reasonable attorneys fees arising out of or related to: any use or misuse of the Platform by Client; any service request submitted by Client; any act, omission, negligence, or misconduct of Client; any breach of this Agreement by Client; any misrepresentation regarding the property or scope of work; any claim by any third party arising from the condition of Client's property; and any violation of applicable law by Client.

11.2 Indemnification by Service Professionals. To the fullest extent permitted by applicable Georgia and Delaware law, each Service Professional agrees to defend, indemnify, and hold harmless WasteMatch, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, costs, liabilities, judgments, settlements, and reasonable attorneys fees arising out of or related to: any act, omission, negligence, gross negligence, recklessness, or misconduct of the Service Professional; any property damage caused or contributed to by the Service Professional; any personal injury, bodily harm, death, sexual misconduct, assault, or harassment caused or contributed to by the Service Professional; any theft, fraud, or criminal conduct by the Service Professional; any failure to maintain required insurance; any failure to comply with applicable licensing or regulatory requirements; any breach of this Agreement or the Pro Network Agreement; and any tax liability arising from misclassification or failure to satisfy tax obligations.

11.3 Defense Rights. WasteMatch reserves the right to assume exclusive control of the defense and settlement of any matter subject to indemnification, at the indemnifying party's expense.

Section 12 - Release of Liability

12.1 BY USING THE WASTEMATCH MARKETPLACE, BOTH CLIENTS AND SERVICE PROFESSIONALS HEREBY FULLY AND FOREVER RELEASE, DISCHARGE, AND COVENANT NOT TO SUE WASTEMATCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES, ACTIONS, OR CAUSES OF ACTION OF ANY KIND, ARISING UNDER GEORGIA, DELAWARE, OR ANY OTHER APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO CLAIMS ARISING FROM:

• ANY INJURY, ILLNESS, DEATH, OR HARM TO ANY PERSON OCCURRING BEFORE, DURING, OR AFTER ANY JOB
• ANY SEXUAL ASSAULT, MISCONDUCT, HARASSMENT, OR INAPPROPRIATE CONDUCT BY ANY PLATFORM USER
• ANY DAMAGE TO REAL OR PERSONAL PROPERTY OF ANY KIND
• ANY THEFT, FRAUD, OR CRIMINAL CONDUCT BY ANY PLATFORM USER
• ANY DISPUTE BETWEEN CLIENTS AND SERVICE PROFESSIONALS
• ANY FAILURE OF THE PLATFORM TO PERFORM AS EXPECTED
• ANY HARM ARISING FROM WASTEMATCH'S MATCHING OR DISPATCH OF ANY SERVICE PROFESSIONAL

12.2 THIS RELEASE IS ENTERED INTO KNOWINGLY AND VOLUNTARILY AND CONSTITUTES A COMPLETE DEFENSE TO ANY CLAIM RELEASED HEREIN.

Section 13 - Dispute Resolution, Mandatory Arbitration, and Class Action Waiver

13.1 Mandatory Binding Arbitration. EXCEPT AS PROVIDED IN SECTION 13.6, ANY DISPUTE, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS, THE PLATFORM, OR THE SERVICES SHALL BE RESOLVED EXCLUSIVELY BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES. THE PLACE OF ARBITRATION SHALL BE FULTON COUNTY, GEORGIA. THE ARBITRATOR'S DECISION SHALL BE FINAL AND BINDING AND NON-APPEALABLE EXCEPT AS PERMITTED UNDER THE FEDERAL ARBITRATION ACT.

13.2 Class Action Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITIES. NO CLASS ACTIONS, COLLECTIVE ACTIONS, OR REPRESENTATIVE PROCEEDINGS ARE PERMITTED. IF THIS WAIVER IS FOUND UNENFORCEABLE, THE ENTIRE ARBITRATION PROVISION IS NULL AND VOID.

13.3 Governing Law - Dual Jurisdiction.

• Corporate governance: Governed exclusively by the Delaware General Corporation Law.
• Services, torts, consumer claims, contractor relationships, and all operational matters: Governed by the laws of the State of Georgia, including the Official Code of Georgia Annotated, without regard to conflict of law principles.
• Conflicts: In the event of conflict between Delaware and Georgia law on any matter not related to internal corporate affairs, Georgia law governs.
• Venue: All non-arbitrable disputes shall be brought exclusively in the state or federal courts of Fulton County, Georgia.

13.4 Jury Trial Waiver. TO THE FULLEST EXTENT PERMITTED BY LAW, ALL PARTIES IRREVOCABLY WAIVE THE RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING UNDER THESE TERMS.

13.5 Arbitration Costs. The initiating party bears initial filing fees. WasteMatch may seek recovery of costs and fees for frivolous or bad-faith claims.

13.6 Exception for Injunctive Relief. Either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction in Fulton County, Georgia, to prevent irreparable harm pending arbitration.

Section 14 - Independent Contractor Classification

14.1 WasteMatch's relationships with Service Professionals are structured in compliance with Georgia House Bill 389 (Act 809), effective July 1, 2022, and applicable federal law. Service Professionals are free to work for multiple clients and platforms, set their own schedules, accept or reject job dispatches without penalty, and control all means and methods of their work. Nothing in this Agreement creates an employment relationship.

14.2 Misclassification penalties under Georgia law range from $2,500 to $7,500 per worker. WasteMatch structures all contractor relationships to avoid misclassification exposure. Service Professionals agree to indemnify WasteMatch for any misclassification-related penalties, taxes, or liability to the extent permitted by applicable law.

Section 15 - Multi-State Operations

15.1 WasteMatch is incorporated in Delaware and currently operates primarily in the State of Georgia. WasteMatch may expand its marketplace operations to additional states over time. By using the Platform, you acknowledge that WasteMatch may facilitate Services in multiple states and that applicable law may vary by jurisdiction. WasteMatch will use commercially reasonable efforts to comply with applicable laws in each state where it operates.

15.2 Clients and Service Professionals in states other than Georgia are responsible for ensuring their use of the Platform complies with applicable local, state, and federal laws in their respective jurisdictions.

Section 16 - Intellectual Property

16.1 All content, trademarks, trade names, logos, software, AI systems, dispatch algorithms, and intellectual property associated with the WasteMatch Platform are the exclusive property of WasteMatch Technologies, Inc., a Delaware corporation, or its licensors, protected under federal and applicable state law.

16.2 By submitting any content to the Platform, including photographs, reviews, descriptions, or communications, users grant WasteMatch a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, and display such content for Platform operations, marketing, investor materials, and promotional activities.

Section 17 - Privacy

17.1 WasteMatch collects and processes personal information in accordance with its Marketplace Privacy Policy, incorporated herein by reference and available at wastematch.com/privacy. By using the Platform, you consent to the collection, storage, processing, use, and disclosure of your information as described in the Privacy Policy.

Section 18 - Termination and Suspension

18.1 WasteMatch reserves the right to suspend, restrict, or permanently terminate any account at any time, without prior notice, for any lawful reason, including violation of these Terms, fraudulent activity, abusive conduct, insurance lapse, criminal conduct, or any conduct WasteMatch determines to be harmful to the Platform or its users.

18.2 Termination does not relieve any party of obligations accrued before termination, including indemnification, payment, and arbitration obligations, which survive termination indefinitely.

Section 19 - Modification of Terms

19.1 WasteMatch reserves the right to modify these Terms at any time. Modified Terms will be posted on the Platform with an updated effective date. For material changes, WasteMatch will use commercially reasonable efforts to notify registered users. Continued use of the Platform following the posting of modified Terms constitutes acceptance of those modifications.

Section 20 - Severability and Waiver

20.1 If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force. Invalid provisions will be modified to the minimum extent necessary to make them enforceable.

20.2 No failure by WasteMatch to enforce any provision constitutes a waiver of that provision or any subsequent breach.

Section 21 - Contact Information

WasteMatch Technologies, Inc. - A Delaware Corporation Registered in Georgia

Principal Place of Business: Atlanta, Georgia

Email: connect@getwastematch.co

Website: wastematch.com

BY USING THE WASTEMATCH MARKETPLACE IN ANY CAPACITY - INCLUDING BROWSING, CREATING AN ACCOUNT, BOOKING A SERVICE, SUBSCRIBING AS A PRO, OR COMPLETING A TRANSACTION - YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS IN THEIR ENTIRETY, UNDERSTAND THEIR LEGAL EFFECT UNDER GEORGIA AND DELAWARE LAW, AND VOLUNTARILY AGREE TO BE BOUND BY ALL PROVISIONS CONTAINED HEREIN.